Shipping & Returns
Shipping Policy
Our shipping is based on the availability of the product that you choose as supplies can be limited. You can specify if you want express shipping for select products which can come at an additional charge.
​
We plan to offer some free shipping in the future, join our mailing list.
​
Shipping provided is not handled by IGBO post-order completion. Local delivery services (i.e. USPS, etc.) are responsible for the package after your order has been fulfilled by us. Therefore, the number of business days provided for shipping can change based on your location. We can not be held liable for delays or inconvenience in the shipping process. Nonetheless we are always here to assist you so contact us.
Return & Exchange Policy
Currently, items are made to order. So generally we do not accept returns as each piece is custom made to order for sustainability. However, in special inquires, via email, some returns or exchanges can be made.
​
If you have additional questions contact us.